Look, we get it - nobody actually reads these things. But we're straight shooters here at the shop, so we've kept it simple and honest.
Alright, so here's the deal - we're Aetherion Voidgate Auto Service, and we fix high-performance European cars. That's what we do. But along the way, we end up handling some of your personal info, and we take that seriously.
This isn't one of those crazy-long legal documents that'll put you to sleep. We're mechanics, not lawyers, so we're gonna keep it real with you about what data we collect, why we need it, and what we do with it.
Bottom line? We're not selling your info to sketchy third parties. We're just trying to fix your Beemer or your Porsche and keep our records straight.
When you bring your ride to our shop or contact us, here's the stuff we typically need:
Name, phone number, email - y'know, so we can actually reach you when your car's ready or if we find something wonky during diagnostics.
VIN, make, model, year, mileage - all the specs we need to order the right parts and pull up your service history. Can't fix what we don't know about.
We don't actually store your full card details - that's handled by our payment processor. But we do keep records of transactions for warranty and accounting purposes.
Every job we do, parts we install, diagnostics we run - it's all logged. Helps us track patterns and give you better service next time.
If you visit our site, we might collect basic stuff like IP address, browser type, pages you looked at - standard web analytics to see what's working and what isn't.
We're not data hoarders - everything we collect has a purpose. Here's what we do with your info:
Actually fixing your car, ordering parts, scheduling appointments - the core stuff we need to do our job.
Sending you updates, reminders for scheduled maintenance, or letting you know about recalls that affect your vehicle.
Maintaining service history so we can track what's been done and provide warranty support if something goes sideways.
Meeting Canadian regulations, tax requirements, and keeping records in case there's ever a dispute (hope there never is).
We're pretty protective of your data, but there are a few scenarios where we might share it:
| Who | Why | What They Get |
|---|---|---|
| Parts Suppliers | To order the right parts for your specific vehicle | Vehicle specs, VIN, maybe your name for shipping |
| Payment Processors | So you can actually pay us (kinda important) | Transaction details, billing info |
| Warranty Providers | If you've got extended warranty coverage | Service records, repair details, vehicle info |
| Government Agencies | When legally required (tax stuff, safety recalls) | Whatever they legally need - we don't have a choice here |
We do NOT: Sell your data to marketing companies, spam brokers, or anyone else looking to make a quick buck off your info. That's not how we roll.
Look, we're not cybersecurity experts - we're car guys. But we take reasonable precautions to keep your data safe:
Yeah, our website uses cookies. Not the chocolate chip kind (wish it did). Here's the breakdown:
You can manage your cookie preferences through your browser settings or by clicking the "Manage Preferences" button in the sidebar. Fair warning though - blocking some cookies might make the site wonky.
It's your data, so you've got some say in what happens with it. Here's what you can do:
We're based in Canada, but if you're visiting from the EU or just care about GDPR principles, here's the lowdown: